Customer satisfaction is our priority at Tayroza.
We offer simple and transparent returns.
Return Eligibility
You can request a return if:
- The product is defective or damaged
- You received the wrong product
- The size does not fit
Return window: Within 7 days of delivery
Conditions
The product must be:
- Unused
- Unwashed
- Tags intact
- In original packaging
Refunds
After receiving the returned product, we will inspect it.
Refund method:
- Prepaid orders → Refund to original payment method
- COD orders → Bank transfer or store credit
Refund processing time: 4–7 business days
Non-Returnable Items
- Final sale items
- Accessories (if hygiene-related)